does your store need automation?

cloud computing sofwareWith the amazing speed of delivery and array of products offered by Amazon, and the recent acquisition of Jet.com by Walmart, it is no wonder that we are getting more and more inquiries from small and medium sized retailers about store automation. The bar has definitely been raised on customer expectations in the online shopping world by the leading retailers.

xocbox provides solutions to Woocommerce and Yahoo (Aabaco) stores to automate many processes allowing owners to have products and prices be dynamically updated, and have orders pass through to suppliers for fulfillment.

We recently worked with a Yahoo store owner who requested that we automate as many of the processes in his stores as possible, so we did! Working with his suppliers, the resulting stores we have designed are practically “no touch” stores, as xocbox has eliminated much of the manual work normally required to process orders.

Orders that come in to the Yahoo store pass through to the supplier to be fulfilled via drop ship EDI, and shipping details and tracking notifications are then sent to the customers.

We have set up the process to check inventory, and automatically update complex products which vary not only by size and color, but also have option level pricing. The xocbox system also includes fraud checks, and customer risk assessment and if an order passes all checks, it can be sent directly to the supplier. Alternatively, the store owner can review an order, and approve it via a checkbox in the xocbox backend system before passing it on to the supplier for fulfillment.

If you are interested in learning more about EDI, drop ship or automating other processes in your store, call us today at 858-752-3803, or email info@xocbox.com.

drag and drop supplier mapping tools for your online store

xocbox has just introduced its new mapping tools to take the headache out of updating products and prices in your online store.

Whether you are a busy online store owner or a store designer uploading products to your client’s store to meet a deadline, the latest mapping tools from xocbox will free up your time, and keep you ahead of the game!

We now offer advanced drag and drop mapping tools designed to make your life easier – one for inventory feed mapping, and one for mapping supplier data for all your products, including new products, and price updates, together with product variations, GTINs, and SKUs.

So if you are tired of manually uploading and editing products from all your suppliers, or want to add more lines before the online shopping season begins in earnest, contact us today and learn more about our mapping tools.

If that still sounds like too much work, we also offer a low-cost full service solution that really does take the pain out of managing updates to your products – as we take care of the work!

 

are etailers leaving money on the table?

dollar signsI was recently asked a question about common issues that we see that are causing small and medium-sized etailers to leave money on the table in their online retail stores.

Of course, no-one would be doing this on purpose, but sometimes opportunities can be missed because they are not immediately apparent.

One thing we have seen is that merchants are missing opportunities to keep shoppers on their site by not optimizing their home page or landing pages.

The first thing a shopper should see is the most attractive merchandise and the best offers. This could be products that are well priced or popular for other reasons – such as Back to School products.

For example, if you sell apparel that has price variations according not only to size, but also color, your home page can show an attractive or seasonal color with the price below, and also show a price and label for the less expensive color.

By showing the lower price alongside the more expensive price of the product shown in the image, the shopper is drawn to the product.  Even if they eventually buy the higher priced product, the lower price on the home page attracts their attention.

Another example would be making sure that bestsellers are visible above the fold on the website and out of stock items are pushed to the bottom or removed.

This is something that can be updated on a regular basis, or automated in response to events and triggers, such as a product going out of stock.

xocbox can help with automation and placing of products on landing and section pages – contact us for details.

 

meet xocbox and aabaco at IRCE, june 7, 2016 in chicago

The Aabaco Small Business Roadshow will be held in Chicago on June 7, 2016 at the Hyatt Regency McCormick Place and xocbox is excited to be taking part in one of the panel discussions covering back office processes.

xocbox has been working on some innovative solutions for Aabaco merchants such as our drag and drop tool for section pages, EDI solutions and managing multi-stores.

We will be available at the Aabaco Small Business Conference throughout the day to answer questions and discuss your store, and during June 8 and 9 at IRCE.

If you are an Aabaco / Yahoo merchant, why not stop by and see how xocbox can help, or contact us now to set up an appointment.

drag and drop tools for aabaco (previously yahoo) merchant stores

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While the changes have been taking place at Yahoo to transition merchant stores to the new platform, Aabaco, xocbox has been working on new drag and drop tools to make arranging your products and section pages a breeze.

One of the difficult things about setting up your online store is trying to visualize how products will look on a page once you publish them next to the other products already listed.

Creating section pages can also be challenging once you’ve listed products in a certain category or brand.

New drag and drop tools from xocbox allow you the freedom to choose colors, and products and place them where you would like them to appear on your store page or section page. Products can also be listed on multiple section pages.

This great addition to the xocbox toolset not only provides a practical solution to creating pages and sections within you store, it is also great fun to use!

Contact xocbox to learn more about section page features, and drag and drop tools.