Amazon revealed today that it had deployed 15,000 robots in ten of its fulfillment centers throughout the US. This will allow Amazon to increase the performance of its already super fast fulfillment centers.
After purchasing Kiva Systems Inc, a logistical provider of robot technology, Amazon anticipated it would have approximately 10,000 in centers by 2015. The retail giant estimates that the introduction of robots will not only increase the speed of fulfilling orders, but also eventually reduce operating costs by as much as $450 million.
Amazon is really raising the standard for retailers with super-fast shipping, and super-fast fulfillment. So what can smaller retailers to do attract buyers to their store when confronted with this competition?
Small businesses need to automate as many of their processes as possible to improve the service they offer to shoppers, and also to free up some of the time their associates would otherwise spend on routine tasks.
Retail predictions for 2015 are betting on a customer-centric year, where customer service, customer interaction with products and services and custom items for customers are a high priority. Small and medium sized businesses focusing on personalized products can make a big impression on shoppers with superlative service and the clever use of technology.
Contact xocbox to learn about automating your business processes.