Integration

More Business Buyers using Amazon

In a recent survey by B2BecNews, it was discovered that nearly 8 out of 10 business buyers were using Amazon to purchase and you would naturally think that it would be a place where manufacturers and distributors are planning to sell their products, if they are not doing so already.

Corporate buyers would love to see more sellers on the Amazon marketplace, but the survey revealed that the manufacturers and distributors surveyed had no future plans to sell on Amazon marketplace.

The survey, which covered corporate buyers from a range of industries including automotive, consumer electronics, industrial and healthcare products found that a staggering 78.4% of B2B buyers researched and made a purchase from Amazon Business, and it is possible that number would be even higher if more manufacturers made their products available on the B2B channel.

Only about 40% of manufacturers sell on either Amazon Business or Amazon.com, and nearly 50% of manufacturers that don’t sell on Amazon, did not have any plans to do so. 10% planned to do so in six months or less, just over 5% thought they would do so in six months to a year, another 13.5% had plans to sell in 1 to 2 years time, so many are ignoring the opportunity to tap into potential buyers who are seeking products that they may sell.

Corporate buyers, who are accustomed to buying online for their personal purchases, are looking for the same ease and simplicity when they make purchases for their business. Amazon B2B offers buyers a streamlined shopping experience which equals the ease with which buyers shop online for themselves.

Manufacturers and distributers who have a website or portal for buyers often believe that they don’t need to be on a marketplace, but research is showing that this is not the case. The opportunity to buy several types of products from different suppliers in one place is also attractive to busy executives.

The numbers below indicate where buyers are most likely to go for their purchases:

Amazon Business – 78.4%
Alibaba – 36.5%
ThomasNet – 28.4%
Global Sources – 24.3%
Wholesale Central – 16.6%

If you are interested in selling on a B2B portal, but not sure where to start, contact xocbox to learn how we can help. Tel 858-752-3803, or email info@xocbox.com.

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Extract Shipment Tracking Numbers from Multiple Dropship Suppliers

xocbox works with many retailers who rely on email to collect data from their suppliers and shipping providers, and all love the ease and simplicity of working with emails.  Emails offer infinite flexibility for the sender, but trying to extract uniform information from multiple providers is not as easy for the recipient.

One example of how xocbox is helping its customers is where an ecommerce store selling dropship products switched from using their own shipper to those of their suppliers, and asked for our help.

The retailer was receiving hundreds of emails throughout the day from all their suppliers’ shipping carriers, but the information varied from shipper to shipper making it difficult for the retailer to tie the tracking number to the order, as most of the notifications did not reference the order number, the main point of reference for the retailer.

xocbox was able to parse the information from the various emails and match the customer name to the order eliminating the need for an employee to go through every email and manually match it to the order.

xocbox can now parse data from incoming emails and, based on your requirements, process the data to integrate with other systems or applications that you work with in order to carry out specific tasks, thus eliminating hours of data entry.

If you love working with emails, but wish they could do just a little more without your help, contact xocbox today.  Call 858-752-3803 or email info@xocbox.com.

 

receiving emails
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Salesforce buys Mulesoft for $6.5 billion

Salesforce.com Inc, the cloud-based CRM company is continuing its recent acquisitions with the announcement that they will purchase Mulesoft for approximately $6.5 billion. The sale is expected to close at the end of July 2018.

The acquisition of Mulesoft will allow Salesforce to target specific sectors such as health care, financial services and government agencies and expand their Platform-as-a-Service portfolio of products and allow their customers to change and innovate faster, deliver better customer experiences, and increase their own operational efficiency.

Mulesoft’s current customers include such names as Coca-Cola, Barclays and Unilver, providing them with a platform for building application networks that connect enterprise applications, data and devices, both cloud and on-premise.

These platforms enable companies to build applications that suit their specific needs, and pull together data and applications from different sources. The addition of Mulesoft’s technology will allow Salesforce to create an integrated cloud service that combines the best of traditional in-house corporate computing with data and apps from the public internet.

Mulesoft technology makes it much easier for a company that wants to combine various apps, for example, Google Maps, and digital payment capabilities such as those from Braintree, with older software programs and data by pulling everything together, whereas without this technology a company would need to write custom code which may, or may not, even be possible for them.

Salesforce’s goal to double its annual revenue by 2022 to $22 billion will be helped by this purchase, as Mulesoft has been rapidly expanding by connecting applications, data sources and devices using in-house servers or public cloud providers for clients such as McDonalds Corp.

The purchase of Mulesoft will be Saleforce’s largest acquisition ever, and follows its recent acquisition of CloudCraze, the provider of B2B e-commerce technology built on Salesforce’s Force.com platform. It also acquired Demandware in 2016, to offers a retail industry focused Commerce Cloud e-commerce platform. With MuleSoft, it will be able to provide customized integrations of multiple applications to better compete in the business software market.

As both Salesforce and Mulesoft continue their combined technology development, they aim to accelerate customers’ digital development, enabling them to utilize data, cloud apps and devices for a better connected customer experience.

Learn about xocbox integrated enterprise architecture technology.

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Inventory Control Leads to Happier Customers

As 2017 progresses, and retailers are confronted with the uncertainties of the border tax and an ever-shrinking labor market, staying on top of inventory is still a guaranteed way to keep customers happy.

I read recently that one of the major turn-offs for shoppers is when they have spent time online choosing a product, especially if the product requires them to spend time choosing variables, such as a piece of furniture which has fabric, finishes and sizes to consider, only to find when their purchase is added to the cart (or later) the product is not available.

Most of these companies use some type of inventory management system to track products that are in stock, sold out or coming soon, yet accurately representing inventory is still one of the most difficult areas for retailers to stay on top of.

The one size fits all approach offered by many of the inventory control products available still leaves enough friction in the process of managing stock to turn customers away.

xocbox works with many different types of retailers, and we see that all have unique business scenarios that make managing their inventory unique. We work with retailers, suppliers and manufacturers and see the supply chain from both ends of the puzzle. Whether you choose EDI, assistance with supplier feeds or are a manufacturer looking to expand your selling outlets, talk to xocbox to see how we can help you fulfill orders and keep your customers happy.

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Etsy and Woocommerce Integration with xocbox

handmade clay pots

Woocommerce stores can now sell their products on Etsy using the xocbox product manager and integration tools.

Etsy offers Woocommerce stores that sell unique and/or handcrafted products another channel without any additional work when using xocbox.

Once your product information is in xocbox, you can push it to both Woocommerce and Etsy, and if you want to make your product descriptions unique for each store, additional form fields allow you to do this before publishing.

If you currently sell on Etsy and would like to open a Woocommerce store using your Etsy listings to get you started, no problem!

Once your Etsy products are in the xocbox product manager, any new products added can be pushed to one or both stores, as you move forward.

Selling more products just got a whole lot easier with xocbox!

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