Posts Taged drop-shipping

More Business Buyers using Amazon

In a recent survey by B2BecNews, it was discovered that nearly 8 out of 10 business buyers were using Amazon to purchase and you would naturally think that it would be a place where manufacturers and distributors are planning to sell their products, if they are not doing so already.

Corporate buyers would love to see more sellers on the Amazon marketplace, but the survey revealed that the manufacturers and distributors surveyed had no future plans to sell on Amazon marketplace.

The survey, which covered corporate buyers from a range of industries including automotive, consumer electronics, industrial and healthcare products found that a staggering 78.4% of B2B buyers researched and made a purchase from Amazon Business, and it is possible that number would be even higher if more manufacturers made their products available on the B2B channel.

Only about 40% of manufacturers sell on either Amazon Business or Amazon.com, and nearly 50% of manufacturers that don’t sell on Amazon, did not have any plans to do so. 10% planned to do so in six months or less, just over 5% thought they would do so in six months to a year, another 13.5% had plans to sell in 1 to 2 years time, so many are ignoring the opportunity to tap into potential buyers who are seeking products that they may sell.

Corporate buyers, who are accustomed to buying online for their personal purchases, are looking for the same ease and simplicity when they make purchases for their business. Amazon B2B offers buyers a streamlined shopping experience which equals the ease with which buyers shop online for themselves.

Manufacturers and distributers who have a website or portal for buyers often believe that they don’t need to be on a marketplace, but research is showing that this is not the case. The opportunity to buy several types of products from different suppliers in one place is also attractive to busy executives.

The numbers below indicate where buyers are most likely to go for their purchases:

Amazon Business – 78.4%
Alibaba – 36.5%
ThomasNet – 28.4%
Global Sources – 24.3%
Wholesale Central – 16.6%

If you are interested in selling on a B2B portal, but not sure where to start, contact xocbox to learn how we can help. Tel 858-752-3803, or email info@xocbox.com.

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Extract Shipment Tracking Numbers from Multiple Dropship Suppliers

xocbox works with many retailers who rely on email to collect data from their suppliers and shipping providers, and all love the ease and simplicity of working with emails.  Emails offer infinite flexibility for the sender, but trying to extract uniform information from multiple providers is not as easy for the recipient.

One example of how xocbox is helping its customers is where an ecommerce store selling dropship products switched from using their own shipper to those of their suppliers, and asked for our help.

The retailer was receiving hundreds of emails throughout the day from all their suppliers’ shipping carriers, but the information varied from shipper to shipper making it difficult for the retailer to tie the tracking number to the order, as most of the notifications did not reference the order number, the main point of reference for the retailer.

xocbox was able to parse the information from the various emails and match the customer name to the order eliminating the need for an employee to go through every email and manually match it to the order.

xocbox can now parse data from incoming emails and, based on your requirements, process the data to integrate with other systems or applications that you work with in order to carry out specific tasks, thus eliminating hours of data entry.

If you love working with emails, but wish they could do just a little more without your help, contact xocbox today.  Call 858-752-3803 or email info@xocbox.com.

 

receiving emails
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Pre-Orders for Woocommerce Stores

If you sell a product that is something your customers anticipate and can’t wait to purchase as soon as it hits the stores, then offering the ability to pre-order is a great way to attract new customers and entice existing customers back to your store.

The xocbox pre-order module was designed with your Woocommerce store in mind.  Unlike some of the pre-order plugins that are available, the xocbox module has the advantage of allowing customers to shop in the normal way and add items to their shopping cart, and also add pre-order items to the same cart.

When it’s time to checkout the whole amount of the cart is authorized, but only the available items are charged to the customer, and shipped.

When the pre-order items arrive in your store, funds are collected from those who have pre-ordered, and the items are shipped to them together with their tracking information.

This year  we worked with a publisher who added the pre-order module to their book store, and it has been a great hit with their customers.    They offer titles as ebooks, print books, or a combination of print and ebook.

As new titles are prepared for sale, they can keep in touch with customers and update them on pre-order dates and publication dates for both ebooks and print books, and their customers are then the first to receive new titles they are interested in.

xocbox worked with the publisher to create custom product pages and messages on their website, and also create custom email messages for each stage of the pre-order process.

Pre-orders are a great addition to any store that sells new and seasonal products where the store owner can predict the product arrival date in their store.

Books, games, electronics and fashion items are perfect products for pre-order, and enable you to keep in touch with past customers to let them know of new products they may like, and be the first to receive.

If you would like to learn more about the xocbox pre-order module, call 858-752-3803, or read more here.

xocbox Pre-Order Module

 

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Same Day Delivery Shipping Wars Heat Up

In December 2017 we learned that Target had acquired Shipt for $550m in order to let Target customers order groceries and other products online and have them shipped to their home addresses from nearby Target stores.

The goal of this acquisition is to allow Target to offer same day delivery from approximately half of its stores by mid-2018, adding even more stores by the holiday season.

Not all categories of products will be included but it will start with groceries, electronics and other household goods and plans to include all product groups by the end of 2019.

Today Bloomberg reported that Amazon is considering acquiring some of the properties left vacant by the recent bankruptcy of Toys R Us. There is no information on what exactly Amazon plans to do with these stores, but it could continue to expand its bricks and mortar store operations and expand its bookstores which also serve as retail outlets for its Echo devices.

Another possibility for Amazon is that the acquisition of more retail outlets would allow for a bigger network to place inventory closer to where shoppers live, and would allow faster delivery to ecommerce shoppers in more areas.

Amazon has already placed merchants under pressure with the amazing speed and success of its Prime delivery, and as Amazon’s advancement with drone deliveries continues, the competition to keep up with faster delivery times grows more fierce.

Amazon’s goal is to develop a fleet of unmanned aerial vehicles that can deliver packages to shoppers in under 30 minutes, and today it was reported that it has been granted a patent for a delivery drone that can respond to human gestures, with the hope that this will help Amazon to figure out how drones will interact with customers who are in the vicinity of their doorsteps.

Walmart’s approach is slightly different, but equally important. Walmart announced that it is planning to put Fedex Office locations in 500 of its stores over a two year period. Not only will they provide the usual FedEx services, but Walmart customers can also have online orders that are being delivered by FedEx held at a Walmart store for pick up.

As big box retailers think or more ways to get products to our doorsteps in the quickest possible time, the shipping challenge continues for niche online stores to compete.

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EDI for Yahoo Stores Eliminates Data Entry

As ecommerce stores try to compete with Amazon and Walmart, they continue to seek ways to not only speed up the process from the time the customer places an order to actually receiving the product at their door, but also try to cut their own costs and become more efficient.

These two scenarios present a challenge because at first glance it appears that it is difficult to present the customer with a more efficient process from purchase right through to delivery, and lower administrative costs at the same time.

Yet xocbox has helped Yahoo Store Merchants do this by offering an EDI solution which enables them to eliminate some manual tasks, and frees up employees’ time so they can work on higher value projects.

Unlike some of the web-EDI solutions offered to online stores, the EDI solution that xocbox offers Yahoo stores is a fully integrated product which means that you do not have to re-key data into a third party product in order to pass the data on to the EDI trading partner.

A great benefit to Yahoo merchants is that this has allowed them to trade with suppliers who will only sell to them if they use EDI, enabling them to offer a much greater selection of products, and increase their sales revenue.

xocbox provided the back-end system required to achieve this, and worked with their suppliers to ensure that transactions were processed correctly. Once all testing was complete, they were up and running with a new supplier. No additional staff or training was required by the store to do this, and they were able to introduce a new line of products to their store.

With xocbox EDI Yahoo stores are able to manage their orders, and also product onboarding and inventory.

By transacting with your partners electronically you can save time, offer a greater range of products, and free up time to do other valuable tasks within your business.

If this sounds like something that would work for your store, learn more about the Benefits of xocbox EDI products here, or call xocbox at 858-752-3803.

For those looking to automate just about everything – from product onboarding, taking orders, and shipping products – read about the xocbox No Touch Store, where you literally don’t have to touch a thing.

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Inventory Control Leads to Happier Customers

As 2017 progresses, and retailers are confronted with the uncertainties of the border tax and an ever-shrinking labor market, staying on top of inventory is still a guaranteed way to keep customers happy.

I read recently that one of the major turn-offs for shoppers is when they have spent time online choosing a product, especially if the product requires them to spend time choosing variables, such as a piece of furniture which has fabric, finishes and sizes to consider, only to find when their purchase is added to the cart (or later) the product is not available.

Most of these companies use some type of inventory management system to track products that are in stock, sold out or coming soon, yet accurately representing inventory is still one of the most difficult areas for retailers to stay on top of.

The one size fits all approach offered by many of the inventory control products available still leaves enough friction in the process of managing stock to turn customers away.

xocbox works with many different types of retailers, and we see that all have unique business scenarios that make managing their inventory unique. We work with retailers, suppliers and manufacturers and see the supply chain from both ends of the puzzle. Whether you choose EDI, assistance with supplier feeds or are a manufacturer looking to expand your selling outlets, talk to xocbox to see how we can help you fulfill orders and keep your customers happy.

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